Return & Refund Policy

WE ASK THAT YOU CONTACT US TO SEE IF THERE IS ANY WAY TO WORK OUT A SOLUTION BEFORE YOU SEND THE ITEM BACK TO US - WE ARE COOL GUYS - WE WANT YOU TO BE HAPPY BUT IF NOT HERE ARE THE RULES....

FOR STANDARD ORDERS (NON PRE-SALE)

ALL RETURNS MUST BE MADE WITHIN 30 DAYS OF THE ORDER.  REFUNDS WILL BE PROCESSED WHEN THE ITEM IS RETURNED TO MINTYCH AUTHENTICS.  

PURCHASE PRICE MINUS A 10% RESTOCKING FEE & SHIPPING IF - 

  • YOU ARE UNHAPPY WITH THE ITEM
  • YOU CHANGED YOUR MIND

PURCHASE PRICE MINUS SHIPPING IF

  • THE QUALITY OF THE ITEM IS NOT WHAT WAS LISTED

FULL REFUND INCLUDING SHIPPING IF

  • ITEM IS DAMAGED DURING TRANSIT (MUST FILE CLAIM WITH POST OFFICE BEFORE REFUND ISSUED)

REFUNDS WILL NOT BE GIVEN FOR ITEMS THAT WERE SOLD AS DAMAGED

PRE-ORDER

YOU CAN CANCEL YOUR PRE-SALE ORDER UP TO THE CUT-OFF DATE FOR THE SIGNING FOR A FULL REFUND. AFTER THE CUT-OFF DATE THE FOLLOWING RULES APPLY.

  • PERSONALIZED ITEMS ARE NOT ELIGIBLE FOR RETURN ONCE COMPLETED

PURCHASE PRICE MINUS A 10% RESTOCKING FEE & SHIPPING IF - 

  • YOU ARE UNHAPPY WITH THE ITEM
  • YOU CHANGED YOUR MIND

PURCHASE PRICE MINUS SHIPPING IF

  • THE QUALITY OF THE ITEM IS NOT WHAT WAS LISTED

FULL REFUND INCLUDING SHIPPING IF

  • ITEM IS DAMAGED DURING TRANSIT (MUST FILE CLAIM WITH POST OFFICE BEFORE REFUND ISSUED

REFUNDS WILL NOT BE GIVEN FOR PRE-ORDERS FOR THE FOLLOWING

  • MARKER COLOR
  • INSCRIPTION REQUEST NOT FULFILLED (UNLESS PAID FOR)
  • SIGNATURE PLACEMENT

IF YOU HAVE ANY QUESTIONS PLEASE LET US KNOW AND WE WILL BE GLAD TO HELP