SEND INS MUST BE SENT TO:

MINTYCH AUTHENTICS

2118 PLUM GROVE RD

UNIT 261

ROLLING MEADOWS, IL 60008

YOUR ORDER NUMBER MUST BE WRITTEN ON THE OUTSIDE OF YOUR PACKAGE

YOUR ITEM MUST BE CLEARLY LABELED WITH POST-IT NOTES WITH:

*ORDER NUMBER, COLOR REQUEST, PLACEMENT REQUEST, INSCRIPTION / CHARACTER NAME REQUEST, BECKETT STICKER REQUEST

IF YOUR ITEM IS NOT LABELED CORRECTLY, IT MAY NOT GET DONE HOW YOU WANT IT

YOU WILL RECEIVE A CONFIRMATION FROM US THAT WE RECEIVED YOUR ITEM WITHIN 2-5 WEEKS AFTER WE GET IT. CHECK YOUR TRACKING BEFORE CONTACTING US ASKING IF WE GOT IT. IF IT SAYS DELIVERED THEN THE UPS STORE HAS YOUR ITEM (WHICH IS A GOOD THING)

YOUR ITEM WILL GET SENT BACK IN THE SAME PACKAGING YOU SEND IT IN (UNLESS IT IS RUINED)

YOU PAY FOR RETURN SHIPPING AT CHECKOUT - IF IT IS MORE, WE WILL REACH OUT TO YOU

NO NUDITY OR OFFENSIVE IMAGES ALLOWED UNLESS APPROVED (EMAIL IF YOU ARE NOT SURE)